Returns & Exchanges
At Turtle Wax Fashion, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn, tagged apparel. Our goal is to ensure your style remains as polished and resilient as our namesake.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and securely package your items in their original condition.
Ship It Back
Drop off your package at any authorized carrier location; we recommend obtaining a receipt for tracking purposes until your return is processed.
Receive Refund or Exchange
After our quality control team inspects the items, we will issue a refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing